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Iterna

Terms & conditions

Last updated: 26 September 2026

These Terms & Conditions (“Terms”) govern your access to and use of the Iterna website and its content.

By accessing or using this website, you agree to these Terms. If you do not agree with them, you should discontinue use of the website.

1. About Iterna

Iterna is operated by Iterna Labs, a business registered in Malaysia.

Iterna provides product design, digital product development and technology-related services, including product strategy, UX/UI design, websites, SaaS platforms, internal tools, software development and related digital services.

Business details:

Iterna Labs

Business Registration Reference: JR0185864-K

Principal Place of Business:

D3-04-01, Tamarind Square

Persiaran Multimedia, Cyber 10

63000 Cyberjaya

Selangor, Malaysia

References in these Terms to “Iterna”, “Iterna Labs”, “we”, “us” or “our” refer to Iterna Labs.

2. Website purpose

This website provides general information about Iterna, our services, capabilities, experience and previous work.

Information presented on this website is for general informational and business evaluation purposes only.

Nothing published on this website constitutes a binding offer, quotation, contractual commitment or agreement to provide services.

A commercial relationship with Iterna will only arise once the relevant terms have been separately agreed between the parties, including through a proposal, quotation, statement of work, service agreement or other written agreement.

3. Use of the website

You may use this website only for lawful purposes.

You must not:

  • use the website in violation of applicable laws or regulations
  • attempt to gain unauthorised access to the website, servers, systems or accounts
  • interfere with the proper operation, security or availability of the website
  • introduce malware, malicious code, viruses or other harmful technology
  • scrape, crawl or systematically extract website content without our prior permission
  • impersonate another individual, organisation or business
  • submit false, misleading, fraudulent or unlawful information
  • attempt to reverse engineer any proprietary functionality made available through the website
  • use Iterna’s content or intellectual property in a manner not permitted under these Terms

4. Intellectual property

Unless otherwise stated, the intellectual property contained on this website belongs to Iterna Labs, its licensors, clients or the respective rights holders.

This may include:

  • the Iterna name and branding
  • website design and layout
  • visual identity
  • graphics and illustrations
  • copy and written content
  • interface and product designs
  • animations
  • photographs
  • prototypes
  • case studies
  • software demonstrations
  • other original creative or technical material

You may view and reference the website for personal use or legitimate business evaluation.

You may not reproduce, distribute, republish, modify, sell, license, copy or commercially exploit our content without prior written permission.

5. Client work and case studies

Our website may display examples of projects, digital products, interfaces, design work, prototypes or other materials produced for clients.

Such materials may contain intellectual property belonging to Iterna, our clients or third parties.

Displaying this work on our website does not transfer ownership or grant any licence to website visitors.

To protect confidential or commercially sensitive information, certain names, data, screens, figures, images or project details may be:

  • anonymised
  • modified
  • simplified
  • recreated
  • presented for illustrative purposes

Third-party company names, trademarks and logos remain the property of their respective owners.

6. Information and accuracy

We take reasonable care when preparing information published on this website.

However, we do not warrant that all information will always be complete, error-free, accurate or current.

Our:

  • service offerings
  • technology capabilities
  • portfolio
  • project availability
  • team information
  • pricing
  • project outcomes
  • other business information

may change from time to time.

We reserve the right to modify, update or remove website content without prior notice.

7. Third-party services and links

Our website may contain links to third-party websites, platforms, software or services.

These links may be provided for convenience, attribution, demonstration or reference purposes.

Unless expressly stated otherwise, the inclusion of a third-party link does not constitute an endorsement, partnership or affiliation.

Iterna is not responsible for the availability, security, privacy practices, content or terms of any third-party service.

Your use of third-party websites and services is governed by their respective terms and privacy policies.

8. Enquiries and project discussions

Submitting a contact form, sending us an email, scheduling a consultation or otherwise contacting Iterna does not automatically establish a client relationship.

We are not obligated to:

  • accept an enquiry
  • accept a project
  • provide a quotation
  • reserve project capacity
  • commence work

unless expressly agreed in writing.

Any preliminary discussion regarding scope, price, timing, deliverables, specifications or project requirements remains subject to confirmation through an appropriate written agreement.

Where a client enters into a separate:

  • service agreement
  • statement of work
  • quotation
  • proposal
  • licence agreement
  • other commercial agreement

with Iterna, that agreement will govern the relevant engagement.

If there is a conflict between these website Terms and a project-specific agreement, the project-specific agreement will take precedence in relation to that engagement.

9. Confidential information

Please do not submit confidential, proprietary, security-sensitive or commercially sensitive information through general website forms unless necessary.

Where confidential information is shared as part of an established project, consultation or commercial discussion, its treatment may be governed by a separate:

  • confidentiality agreement
  • non-disclosure agreement
  • service agreement
  • other contractual arrangement

10. User-submitted information

Where the website allows you to submit information, files, messages or project details, you confirm that:

  • the information is accurate to the best of your knowledge
  • you have the right or authority to provide it
  • its submission does not infringe third-party rights
  • it does not contain unlawful or malicious material

You remain responsible for information you voluntarily submit to us.

Personal data submitted through the website will be handled in accordance with our Privacy Policy.

11. No professional advice

Content on this website is provided for general informational purposes concerning digital products, technology, design and Iterna’s services.

Nothing on this website constitutes legal, financial, accounting, regulatory or other regulated professional advice.

You should obtain appropriate specialist advice where required for your particular circumstances.

12. Website availability

We aim to maintain the website in a secure and accessible condition.

However, we do not guarantee that the website will:

  • always be available
  • operate without interruption
  • be completely error-free
  • be free from all security vulnerabilities
  • remain unchanged

We may temporarily suspend, restrict, modify or discontinue part or all of the website for maintenance, upgrades, security, technical or business reasons.

13. Limitation of liability

To the maximum extent permitted by applicable law, Iterna Labs will not be liable for indirect, incidental, special or consequential losses arising solely from:

  • your use of this website
  • inability to access the website
  • reliance on general information published on the website
  • third-party links or services
  • temporary website interruptions

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

Liability relating to paid professional services provided by Iterna will be governed by the applicable service agreement, statement of work or other contract between Iterna and the client.

14. Privacy and personal data

Personal data collected through this website will be processed in accordance with our Privacy Policy and applicable Malaysian data protection laws.

Our Privacy Policy explains:

  • what personal data we collect
  • why we collect it
  • how it may be used
  • who it may be disclosed to
  • how it is protected
  • the rights available to individuals in relation to their personal data

By submitting personal data to us, you acknowledge that it will be handled in accordance with our Privacy Policy.

15. Changes to these terms

We may revise these Terms from time to time to reflect changes to:

  • our services
  • our website
  • our business practices
  • applicable law
  • regulatory requirements

The latest version will be published on this page with an updated revision date.

Your continued use of the website following publication of revised Terms means that the revised Terms will apply to subsequent use of the website.

16. Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

17. Governing law

These Terms are governed by and interpreted in accordance with the laws of Malaysia.

Any dispute relating to these Terms or the use of this website will be subject to the jurisdiction of the courts of Malaysia, unless otherwise required by applicable law.

18. Contact

For questions regarding these Terms, you may contact:

Iterna Labs

D3-04-01, Tamarind Square

Persiaran Multimedia, Cyber 10

63000 Cyberjaya

Selangor, Malaysia

Email: hello@iterna.io

Last updated: 26 September 2026